IT Services For Your Veterinary Clinic
From headache to happiness, we’re the IT provider that understands how to make your vet clinic run smoothly. Schedule a free initial consultation today and let us turn your information technology into a strategic advantage.
Your Strategic IT Provider For Veterinarians
Vet’s Best Friend provides specialized IT services and software solutions to help veterinary clinics across North Georgia leverage technology for enhanced patient care and efficient operations. For over 25 years, we have worked closely with local practices to address their unique technical needs and budgets.
We understand the unique workflows and demands veterinarians face. That’s why our customized recommendations are shaped by decades of experience serving clinics just like yours. Our IT experts and solutions are designed around the specific needs of modern veterinary facilities.
As an IT provider, we not only give you managed IT services, VOIP, backup and data recovery, and cloud computing, but we also understand all the software you need to run your clinic. From practice management software to various lab, radiology, and dental software, we make it all work together seamlessly for your clinic.
Affordable IT Services For Vet Clinics
For over 25 years, Vet’s Best Friend has been the trusted IT partner for veterinary clinics around Atlanta. Our specialized services and software solutions help local practices leverage technology to deliver first-rate animal care while optimizing operations and costs.
Whether you need reliable computer support, robust practice management software, enhanced data protection, or advanced communication systems, we become an extension of your team. Our job is to boost productivity and tighten security so you can devote maximum attention to the animals relying on your care.
Our specialized veterinary IT services include:
Managed IT Services:
Our managed IT services provide a dedicated partner to maintain your systems around the clock for simple, affordable rates. We proactively handle virtually every aspect of routine IT management, including:
24/7 Monitoring & Preventative Care
Our experts vigilantly track all hardware and software to rapidly detect and address potential problems before they disrupt operations.
Help Desk: Fast Live Assistance Access prompt support for any technical issues from our local team of seasoned professionals.
Security: Systems & Data Protection We implement advanced security protocols including anti-malware software, firewalls, access controls, and staff cybersecurity training to safeguard sensitive veterinary information.
Software Updates & Patch Management:
Server & Backup Management Servers and backups are monitored and maintained for peak efficiency in sharing files/applications and preventing data loss.
Having an experienced managed services provider in your corner handling IT enables veterinary teams to devote their precious time and focus fully on delivering excellent patient care.
VOIP Business Phone Systems:
Outdated phone systems can’t support the advanced communication demands of modern veterinary facilities. Our VOIP business phone services are custom-configured for each clinic, offering far greater flexibility, resilience, and integration than traditional landlines.
Features we build into your customized VOIP platform include:
- Crystal Clear Call Quality Prioritize sharp, reliable connections with staff, clients, and partners regardless of location.
- Scalable Numbers & Extensions
Easily add lines and create extensions for new hires or specialties without added infrastructure costs. - Intuitive Online Portal Manage call routing, voicemail, settings, and more via simple access from your secure web dashboard.
- Practice Management Integration Sync contacts, records, and other data between your phone system and practice management platform.
- Use Anywhere, Any Device Offer staff full phone extension capabilities on their mobile devices with the flexibility to work remotely.
The right telecom system is pivotal for smooth veterinary operations and superior patient care. Let our experts optimize your cloud platforms, integration, and call-handling capabilities.
Data Backup & Disaster Recovery
Even the most careful veterinary clinics can fall victim to events destroying important practice data, whether from ransomware, hardware failures, human errors or natural disasters. We provide layered data protection and quick recovery protocols so your practice can rapidly resume care in any scenario.
Solutions customized for your clinic include:
- Onsite & Offsite Backups: Always retain access to an up-to-date secondary data copy even if the original is compromised.
- Proactive Cybersecurity: Archival Capabilities Store decades of records in an easily retrievable format to comply with regulations for access to historical patient and pharmacy data.
- Rapid Restoration Get back up and running quickly thanks to virtualization technology and backup systems designed for fast, painless recovery.
Partnering with specialty data security experts adds an indispensable layer of protection to what’s most important – safeguarding your practice’s data and the ability to promptly restore access if disasters occur.
Cloud Computing Services
Cloud-based computing offers game-changing advantages for veterinary practices seeking greater flexibility, collaboration, and cost savings. We help clinics determine the ideal cloud strategies based on which systems, workflows and data require local hosting versus offsite cloud platforms.
Popular cloud services we deploy to achieve the perfect balance include:
- Secure Hosted Email Protect inboxes while enabling staff-wide collaboration from any device. Encrypted email also simplifies HIPAA compliance.
- Veterinary Productivity Suites Specialized clinical packages exist to handle scheduling, records, ePrescribing/pharmacy management, and more within secure cloud environments purpose-built for veterinary modules and data requirements.
- Client Portals & Marketing Tools Foster better communication and convenience for pet owners around appointments, advice, and order requests while respecting privacy regulations.
- Medical Imaging Portals Securely store X-rays, MRIs, ultrasounds, and more in cloud repositories that also enable real-time specialist consults through integrated viewers.
- Hybrid Cloud Design Blend the accessibility of the cloud while keeping business-critical practice management platforms running locally for greater oversight and control.
With the right cloud strategy powered by our experts, technology can make your practice far nimbler without introducing new headaches. Let’s find your ideal model!
Practice Management Software
Our team has the experience your practice needs to consolidate all aspects of running your clinic into a single, easy-to-use platform. We work with all the major leading solutions for animal hospitals and clinics. Key capabilities include:
- Paperless Records Store medical history, exam notes, treatment plans, and all patient data digitally for security, compliance, and instant access from anywhere.
- Streamlined Scheduling Calendar management tools make coordinating appointments, hospital resources, and staff availability smoother.
- Billing & Invoicing Built-in tools generate estimates and invoices, integrate payment processing, and simplify receivables monitoring.
- Pharmacy & Inventory Track medication stock and prescribing while leveraging built-in databases for dosing guidance and warnings.
- Client Communication Send appointment reminders, care plans, lab reports, and invoices via customizable email and text templates.
- Reporting & Analytics Extract real-time practice insights from clinical, financial, and operational data within the system.
The right practice management platform optimizes workflows across every veterinary specialty. Let us demonstrate how end-to-end coordination through a unified system can benefit your practice!
Veterinary Technology
The team at Vet’s Best Friend understands and works with most of the specialized software for enhanced veterinary care dealing with managing diagnostics, dental procedures, prescription management, and more. We identify the best solutions to simplify complex workflow areas including:
- Idexx & Abaxis enable the smooth sending of lab orders and receipt of results without manual data entry or paperwork.
- Digital Radiography software such as Sound Eklin and Blue Ridge
- Specialized imaging software organizes X-rays while enabling detailed markings and instant record integration for annotating findings.
- Dental Charting & Imaging Intuitive programs facilitate thorough charting, treatment planning, and client education for comprehensive dental care.
- Inventory & Pharmacy Management Robust tools integrate prescription tracking, dosing guidance, medication dispensing, and warnings for safer, more accurate pharmacology.
Elevate your quality of care through intuitively designed software that feels like an extension of your existing workflow instead of another system to learn. Let us match you with leading veterinary technologies for diagnosis, treatment planning, pharmacy, and specialist collaboration.
Why Make Us Your IT Provider?
For more than 25 years, we’ve worked with small to mid-sized businesses all around Atlanta. We intimately understand the unique IT needs, budgets, and stressors facing small business owners. Our solutions are tailored for you. Here are the other reasons you should work with us:
- Live, Local Support
- Your Dedicated Team
- No Long-Term Lock-In
- Predictable IT Budgeting
- Top Tools Included
- Voice & Data Together
- Cloud, Onsite, or Hybrid
- Saves on IT Costs
- 100% Satisfaction Guaranteed
We stand behind our work completely or your money back. We understand what 5-star service looks like. Call us and we’ll show you.
IT Support For Businesses in North Metro Atlanta
While other IT service providers tend to fix symptoms to justify their existence, we work on not only fixing problems, but our team is constantly trying to figure out how your IT infrastructure can move your business forward.
We have walked in your shoes and know the difference reliable technology can make in executing goals without distraction. Contact Secure Wan for a free consultation about safeguarding systems, working smarter through tech integration, optimizing costs, and unlocking new opportunities. Discover what a true strategic IT partner aligned to your success looks like.
Give us a call and find out how we help small and medium-sized businesses utilize technology to grow their businesses without all the hassles and stress. Taking the first step is the hardest part. Call us today at 678-433-9600.
Our Customers Love Us!
We have a long history of providing business and technical expertise along with IT support services so that our customers maintain business continuity throughout the year. Here’s what they think about us:
Our Service Area
We are located in Auburn, GA. However, we also have satisfied customers in several cities around North Metro Atlanta. These cities include Suwanee, Duluth, Buford, Lawrenceville Dacula, Sugar Hill, and Lilburn.
Business Info
Vet's Best Friend
1354 Duncan Lane
Suite B
Auburn, GA 30011
Phone:
678-433-9600
Email:
sales@swtechgroup.net